Service Design for
Starbucks Coffee
Redesign of existing service
at Starbucks Coffee
morning
coffee
delivery
Introduction of Starbucks
Problems of the Starbucks in Korea
Service Highlights
STP
SWOT
7P’s
Service Blueprint
Relationship Marketing
Other Expected Outcome
Benefits
01.
02.
03.
04.
05.
06.
07.
08.
09.
10.
Contents
Introduction of
Starbucks
Delivery
Starbucks was founded in 1971
Presently the premier roaster of specialty coffee in the world
More than 17,000 stores in 55 countries
Problems of
Starbucks
Delivery
Market share of
Starbucks In Korea 38%
Number One
Problems of
Starbucks
Delivery
But, increasing the number of competitor coffee shop in Korea.
So, the Starbucks faces to challenge consisting their market share.
Therefore, we add to Starbucks coffee delivery service.
Service
Highlights
Bakery
Delivery
Coffee
Service
Highlights
Delivery
“Enjoy your morning coffee delivered directly by Starbucks”
....
스타벅스기업분석,스타벅스재무분석,스타벅스재무전략,재무분석사례,재무전략사례,영문기업분석,영문재무분석 ___
Starbucks (SBUX) Financial Analysis
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Table of contents
1 Executive Summary 2
2 Introduction .6
2.1 Brief history of Starbucks 6
2.2 The current state of the industry 8
2.3 T..