Management Information System of SPC “Happy Point Network,SPC,CRM,SPC사례,CRM사례

1. Management Information System of SP.docx
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Management Information System of SPC “Happy Point Network,SPC,CRM,SPC사례,CRM사례
[Report]

Management Information System of SPC
Happy Point Network

Outline

[1] Definition about CRM

[2] Overview about SPC Corporation

[3] Need to apply Happy Point Network

[4] Merits and Demerits of Happy Point Card

[5] Comparison between Happy Point Card and CJ One Card

[6] Conclusion - SPC group these days

[1] Definition about CRM

Customer relationship management (CRM)

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